Refund Policy

Payments for Jikandori subscriptions are handled by Paddle.com Market Ltd("Paddle"), which acts as the merchant of record and is the authorized reseller of our products. All refund requests are processed through Paddle.

You can request a full refund of any charge (first purchase or renewal) within 14 days of the charge date, no questions asked.

Approval of a refund results in immediate cancellation of the subscription and immediate revocation of access to the platform, even if days remained in the current billing period.

You can request a refund directly through Paddle, using the links in your charge confirmation email or by visiting paddle.net, or by writing to us directly at: info@jikandori.com.

We reserve the right to refuse a refund or suspend the account in case of:

• suspected fraud or fraudulent use of the service;
• a chargeback already opened directly with the payment provider, instead of a refund request;
• a repeated pattern of requests that reasonably suggests the guarantee is being used as a recurring form of free access to the service.

For any question about this policy, write to us at: info@jikandori.com.